FAQs

Please take a look at some ‘Frequently Asked Questions’ below. If your question still isn’t answered please feel free to contact a member of the Team on 01256 329 444 or [email protected].

Mobile refurbishers carry out cosmetic repairs which means they lay new products over the top of old and do not strip the wheel right back. MyAlloys strip the whole wheel back to the bare meatal and refurbish the entire area from scratch.  You can learn more about our process here.

Depending on the service required, a standard refurbishment will take approximately 2-3 working days to turn around.  A diamond turned or diamond cut wheel takes 3-4 days. 

For repairs such as welds and straightens we usually book the car in for a 4 hour am or pm slot and the car is left with us to work on.  We do have a priority while you wait option where you can pay an extra £17+vat charge and book a specific timeslot for the work to be carried out.  When this option is used our technician will be ready and waiting for you and complete the work whilst you wait in reception. (Repairs take between 30 minutes to 1 hour).   This option must be booked in advance. 

Yes, the workshops have been inspected by our insurance company and have been approved for security. We have full public liability insurance.

For a fully stripped and powder coated standard finish alloy a typical cost is from £55.00 + VAT.

Yes, items such as the locking socket and centre cap key provided with the car.

A one year guarantee is offered with standard powder coated alloys. No guarantee/warranty is offered on a diamond turned, welded or straightened alloy.
Please Note: if corrosion is present there is no guarantee that the corrosion will not reappear at a later date.

Yes, this can possibly be the problem and a refurbishment will nearly always solve the issue, but there is no guarantee that it will.

Split rim alloys show a circle of bolts around the rim and construction is comprised of two or three parts.  Standard alloys are solid throughout.

Yes, MyAlloys can straighten wheels in the majority of cases, but if they believe the buckling is too bad will suggest the purchase of a new wheel.

 

Yes, but will only weld where the integrity of the wheel is still intact.